275 years of excellence

1745 - 2020

JDN Global Service


JDN Global Service

Maximum operating safety results in ensured productivity: That's our promise for your JDN products and systems. As a J.D. Neuhaus hoist or crane system operator, you know thanks to your own experience that our products are exemplary when it comes to reliability and longevity.


Maximise the potential of longevity

Is it possible to increase the profitability of an investment and simultaneously reduce the risk of production downtime? Yes, it is! By carefully planning ahead. With JDN Service at your side, you ensure the continuous operational availability of your JDN hoists. And: With regular maintenance, you simultaneously ensure the maximum longevity of your JDN products.

Benefit from the advantages of the manufacturer

Long downtimes and a lack of operational safety of a system are absolutely the worst case scenario for every conscientious manager. Your best defence in this case is a service partnership with J.D. Neuhaus, since nobody knows JDN products better than their designer and manufacturer, which means us. Nobody can supply you with original spare parts or replacement products quicker and cheaper than we can.

Use the expertise of the world's market leader

So what does it mean to you to purchase products and services from a single provider, the world's market leader in pneumatic and hydraulic hoists? This means one less thing to worry about. We manage your JDN products during their entire life cycle, we are certified according to ISO 9001 and ISO 14001, and we are a master of every export routine. That's quality of service that takes away your fears and helps you relax.

Experience the strength of the service team

What if something happens? You can contact JDN Global Service to help you every day, around the clock with experienced JDN technicians, who have the best training and operate around the world. We diagnose, find a solution, and fix the problem. In any remote corner of the world. We're JDN Global Service. We're prepared for extremes.

JDN Services


Project management

We provide you support from planning to on-site installation of your project at your premises.

Our services for you:

  • On-site examination to plan the construction site
  • Organisation of the construction site and coordination with all participants
  • Provision of technicians
  • Approval of the hoists and crane systems according to your specifications
  • Approval in cooperation with external certification authorities

Regular inspection

To ensure operational readiness, we complete regular maintenance and inspection of your JDN hoist.

Our services for you:

  • Annual maintenance according to legal regulations and our specified maintenance plan
  • Addition to our maintenance database and reminder about upcoming planned maintenance
  • Maintenance contracts for precise cost controls


To ensure that smaller repairs and annual maintenance are able to be completed by your own personnel, we provide customer-specific training courses.

Our services for you:

  • Training courses at the various JDN service centres
  • Training courses at your premises that are especially tailored to your needs
  • On-the-job training

Service kits

For supply of spare parts on-site.

With our service kits, you can rest assured that all of the required replacement parts for a particular module will be available to you.


Our service technicians possess the best possible training to complete all repairs and modifications involving your JDN hoisting equipment, even in the case of off-shore applications.

Our services for you:

  • Repair and modifications in our own workshops
  • Repair and modifications at your premises
  • Conversion work in cooperation with our R&D department
  • Overload tests

Spare parts

With speedy spare parts supply, we are able to ensure the operational readiness of your JDN hoisting equipment.

Our services for you:

  • Support during selection of the right spare parts
  • Configuration of spare parts for your own warehouse
  • Worldwide delivery

General overhauls

After expiry of the theoretical operating time and after 10 years at the latest, all JDN hoists must be overhauled.
This enables us to ensure fault-free operation for many more years.

Our services for you:

  • General overhaul in our own service centres and with authorised service partners
  • Cooperation with surveyor and re-certifiers
  • Complete general overhaul kits

Operating time calculator ⟩


Do you need hoists for the short term?
We can deliver.

Our services for you:

  • Quickly available
  • Hoists in different capacities
  • Adjustment of hoisting equipment to your requirements


Contact                JDN Global Service (pdf, 2,3 MB, 23/02/2016)        

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